Privacy Policy
This Privacy Policy explains how Apple-Hospital ("we," "us," or "our") collects, uses, and discloses your information when you use our website, mobile applications, and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, medical history, and insurance information when you schedule appointments, register for services, or create an account.
- Health Information: Medical records, treatment plans, prescription information, and other health-related data necessary for providing healthcare services.
- Technical Information: IP address, browser type, device information, pages visited, and other usage data when you browse our website.
- Communication Information: Records of your communications with us, including emails, phone calls, and messages.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our healthcare services
- To schedule and manage appointments
- To communicate with you about your health and treatments
- To process payments and insurance claims
- To maintain accurate medical records
- To improve our website and services
- To send you relevant notifications and updates
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Healthcare Providers: Doctors, specialists, and other healthcare professionals involved in your care.
- Service Providers: Companies that help us operate our website, process payments, and provide technical support.
- Insurance Companies: For billing and claims processing purposes.
- Legal Requirements: When required by law, court order, or governmental regulations.
We will not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and customize content. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be effective as of the date stated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@applehospital.co.in
Phone: 731- 4769999/00
Address: 15/1 Bhanwarkua, Main Road, Transport Nagar, Indore (M.P)
Terms and Conditions
Please read these Terms and Conditions ("Terms") carefully before using the Apple-Hospital website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website, scheduling appointments, or using any of our services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.
2. Healthcare Services
Apple-Hospital provides top-tier healthcare services through our network of qualified healthcare professionals. The information on our website is for general informational purposes only and should not be considered as medical advice. Always consult with your healthcare provider for specific medical advice tailored to your needs.
3. Appointment Scheduling
When scheduling appointments through our website or other channels:
- You agree to provide accurate and complete information.
- You understand that appointment availability is subject to change.
- You agree to our cancellation and rescheduling policies, which may include fees for late cancellations or no-shows.
- You understand that appointment times are approximate and wait times may vary based on medical emergencies and other factors.
4. User Accounts
If you create an account with us:
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
5. User Conduct
When using our services, you agree not to:
- Violate any applicable laws or regulations.
- Infringe on the rights of others, including privacy and intellectual property rights.
- Interfere with or disrupt our services or servers.
- Attempt to gain unauthorized access to any part of our website or systems.
- Use our services for any illegal or unauthorized purpose.
- Transmit viruses, malware, or other malicious code.
- Harass, threaten, or intimidate any person.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Apple-Hospital or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works of any content without our prior written consent.
7. Payment and Insurance
For services provided:
- You are responsible for payment of all fees and charges associated with your care.
- You agree to provide accurate insurance information and authorize us to bill your insurance provider.
- You understand that insurance coverage varies, and you are responsible for any costs not covered by your insurance.
- Payment is expected at the time of service unless other arrangements have been made.
8. Limitation of Liability
To the maximum extent permitted by law:
- Apple-Hospital and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.
- Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us for the services giving rise to the claim.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Indemnification
You agree to indemnify, defend, and hold harmless Apple-Hospital and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these Terms.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Your continued use of our services after the posting of updated Terms constitutes your acceptance of those changes.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
13. Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through:
- Good faith negotiations between the parties.
- If negotiations fail, through mediation conducted by a mutually agreed-upon mediator.
- If mediation fails, through binding arbitration conducted in accordance with the rules of [Arbitration Association] in [Your Jurisdiction].
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: info@applehospital.co.in
Phone: 731- 4769999/00
Address: 15/1 Bhanwarkua, Main Road, Transport Nagar, Indore (M.P)
